Menu

  • Facebook Social Icon
  • LinkedIn Social Icon
  • Twitter Social Icon

Lucid Networks Ltd is Registered in England No 07420251.  Registered Office: Greenheys Building, Manchester Science Park, Pencroft Way, Manchester M15 6JJ
Website copyright (c) All rights reserved 2017/2018

 Infrastructure Support

Professional services businesses rely on servers, wired and wireless networks, firewalls, and cloud services to underpin all your technology systems. 

 

Managing that infrastructure can be challenging, especially if it is made up of different makes, models and types of systems, and you don't have an automated process for managing it.

 

We are experts with over 20 years' experience in managing IT systems for the professions.  

 

We deal with all aspects of day to day management of your server and network infrastructure, for a fixed, low monthly price including:

  • Security and configuration

  • Moves and changes

  • Backup & Restore

  • Software updates

  • Availability monitoring and alerting on failures

  • Fault finding and fix

  • Managing third parties (eg: datacentre or connectivity providers, hardware maintainers) on your behalf.

On-Site Infrastructure Support

 

Even with critical business services like email, collaboration and applications moving to the cloud or datacentres, knowledge workers still rely heavily on a secure , high speed wired and wireless network, and some on-site servers such as Active Directory, file and print services, systems management, or those legacy applications which you can't yet move to the cloud.

 

Your on-site network infrastructure should be invisible if it is managed well.  It should allow you to transact business and store data securely and easily, at any time - without being a support burden on your IT team.

Customer Focus

Sector: Legal

Requirements:

  • Server infrastructure to run practice management system on-site

  • Remote working for senior staff

  • Wired and wireless network

  • Full support & management with no in-house IT team

 

Our solution:

  • Managed on-site servers with Linux and Windows virtual serves

  • HP Procurve managed network

  • Managed Cisco firewall

 

Customer benefits:

  • Senior personnel able to work securely from anywhere.

  • Very low IT support costs

  • High speed wireless network with separate guest network so visitors cannot access company systems

  • High speed internet connectivity

  • High speed access to practice management system both on-site and remotely

Technical

Servers & Virtualisation

  • Windows Server

  • Exchange Server

  • Linux & Unix

  • RDS

  • Hyper V

  • KVM

  • VMWare

  • Remote Desktop Services & Citrix

  • Web stacks including LAMP & WISA

Network & Firewall

  • Cisco ASA and Integrated Services Routers

  • Cisco Aironet

  • Hewlett Packard Procurve / Aruba

  • Ubiquiti EdgeRouter / EdgeSwitch

  • Ubiquiti Unifi

Cloud

  • AWS

  • Azure

  • Digital Ocean

  • Bytemark

  • Continuous Integration

Datacentre Infrastructure Support

 

Even with critical business services like email, collaboration and applications moving to the cloud or datacentres, knowledge workers still rely heavily on a secure , high speed wired and wireless network, and some on-site servers such as Active Directory, file and print services, systems management, or those legacy applications which you can't yet move to the cloud.

 

Your on-site network infrastructure should be invisible if it is managed well.  It should allow you to transact business and store data securely and easily, at any time - without being a support burden on your IT team.

Public Cloud Infrastructure Support

Moving critical infrastructure systems to public clouds can lower costs and improve reliability, but those systems still need managing day to day.  Also, the best savings and reliability improvements are made when cloud infrastructure is automated.

 

We help technical teams including IT operations, software development and application support teams manage your cloud based workloads, and work alongside you extract the best possible value from your investment by automating and monitoring them.

 

We handle patching (software updates), monitoring for memory, disk space usage and other key metrics, and routine maintenance for operating system, hypervisor and hardware.