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Taxi & Private Hire

Your business, unique challenges - We know that as taxi or private hire operators, your ability to answer phone calls quickly and reliably is the lifeblood of your business. You also have a particular set of requirements and challenges which your phone system should solve for you, including:

• High call volumes - You answer high numbers of calls, and with "spikes" in demand, such as weekend nights
• Integration with computerised despatch systems
• Call forwarding - you may pay charges to forward calls from out-of-area numbers you use to increase your catchment
• Lots of phone lines - high rental cost, and lots of bills to process
• Staff allocation - how many staff do you really need on each shift?
• Cost - you need to keep staffing and system costs to a minimum without compromising service

How we can help - We offer the Protalk SARK telephone system from Provu Communications, providing an end-to-end solution to the taxi and private hire industry:

• Performance - the system is optimised for handling large numbers of incoming and outgoing calls
• Integration - the Sark system integrates with AutoCAB, and most other major dispatch systems
• Consolidation - reduce the number of BT phone lines using Voice Over IP
• Support - the system is fully supportable remotely with locally based engineers if needed

Call us today to see how Provu Communications and Lucid Networks can help your business grow.

Download the case study which shows how the Sark system has helped Abacus Travel in Manchester.

Useful links

Protalk website - Go to http://www.protalk.co.uk

0800 862 0095
info@lucidnetworks.co.uk