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Case Studies
Legal Sector - Rupert Wood & Son Solicitors
Case Study Key Facts.
Company Name: Rupert Wood & Son Solicitors Sector: Legal Company Website: http://www.rupertwood.co.uk |
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Lucid Networks Products and Services:
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Company Profile: Rupert Wood & Son is a progressive independent legal practice situated in Ashton Under Lyne, Greater Manchester. It provides a wide range of legal services to a selection of organisations both locally and further afield.
The customer requirement -
Rupert Wood and Son solicitors needed to replace their office server which runs their practice management software, but needed the replacement solution to continue to be supported without the need for full-time IT staff, but they needed a provider who could work together with the practice management software vendor. Management needed to be sure that the practice management system and other critical data was backed up and stored offsite to ensure that statutory and regulatory requirements were met. Senior staff also needed a robust and secure solution to allow them to collaborate with office-based colleagues on client matters when they were out of the office, including overseas.
Services and Results -
A Lucid Networks Business Server provides a robust and reliable platform for all users to collaborate and store data, both in and out of the office. Based on Open Source software, the Lucid Networks Business Server keeps software licensing costs to a minimum, while providing security and flexibility to scale up as the practice grows.
Hosted enterprise e-mail provides access to company e-mail using Microsoft Outlook both for staff both in and out of the office. All e-mail traffic is filtered for spam and viruses, improving network security. Cisco Webex Videoconferencing and collaboration allows senior staff to work on documents with colleagues in the office when they are away from their desk, including on extended overseas travel.
Overall, the integrated suite of services provided by Lucid Networks provides a single point of contact for all technology matters affecting the practice, including liaison with the practice management software vendor on behalf of the partners, allows the practice to keep costs low, improve efficiency, and maintain its regulatory obligations, all within a predictable budget.
Customer Opinion -
"We have always found the staff at Lucid to be helpful, professional, and efficient All our systems are used on a regular basis and we can operate in comfort knowing that back-up resources are available." Mr Michael Wood, Senior Partner.
For more information about how we can help your business, please contact us today on 0800 862 0095