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Voice Over IP - Voice Over IP (VoIP) allows you to save costs and use a state of the art business telephone system without buying an expensive system. With a VoIP phone system you can have extensions in your offices, or for homeworkers, have unlimited capacity for growth, and realise cost savings with free calls between your company offices, and significantly reduced calls to UK landlines and mobiles.

Voice Over IP can also now be used on wireless devices, with a range of wireless handsets for use in your offices (DECT). Also, many popular mobile phone handsets such as the Nokia E series can now be used with VoIP systems, allowing you to have one device for all your calls.

The success of any VoIP system is heavily reliant upon the initial design and planning. At Lucid Networks, we are experienced in designing and implementing VoIP networks, so you get the best out of your investment.

Enterprise Instant Messaging - Instant messaging (IM) is rapidly becoming a reality of modern business, and offers the ability to send and receive short messages between colleagues, in real time. It also provides "presence awareness", so you know when your colleagues are actually sitting at their computer.

However, many common IM networks are not secure, and do not provide businesses with the protection they need under regulatory requirements. Businesses who don't control IM usage properly can also experience problems poor employee productivity.

We can provide a robust, secure instant messaging system, based upon the Jabber set of open source protocols and technologies which archives all conversations, so these can be referred to for legal or investigative reasons in future. The system is quick and easy to set up, and is accessible on a range of mobile devices too.

For businesses who already use systems such as Microsoft Office Communications Server 2007, we can provide this as a hosted service in our datacentre.

Useful links

For more information about Voice Over IP - Go to http://www.voip.org.uk

0800 862 0095
info@lucidnetworks.co.uk